Frequently asked questions

Our bottles

  • Can I put my bottle in the freezer?

    Do not place the bottle in the freezer. Since the bottle is insulated, it will not be colder. Put ice in instead.

  • Can I use my bottle for other drinks than water? 

    Yes absolutely! When using the bottle for fizzy drinks, carbonated water or hot liquid, please be careful when opening the bottle.

  • Does the bottle fit cup holders?

    Yes, it will fit perfectly.

  • Why does the bottle have a bottom pad?

    Our silicone bottom pad will prevent scratches on any surface. It also prevents sounds when you put your bottle down on a table or other surfaces.

  • How do I clean my bottle? 

    We recommend washing your bottle daily, especially if it has been used for any liquid other than water. A scrub of the interior, the mouthpiece, and the exterior will keep your bottle clean. The bottle is dishwasher safe up to 50 °C but the lid is more sensitive over time. Make sure to wash the bottle in low heat program if using a dishwasher, but to wash the lid by hand.

    When you’re not using your bottle, store it without the cap on so the inside stays dry.

  • Can I put my bottle in the dishwasher?

    The bottle is dishwasher safe up to 50 °C but the lid is more sensitive over time. Make sure to wash the bottle in low heat program if using a dishwasher, but to wash the lid by hand.

  • What’s the benefits of using a reusable water bottle?

    By using a reusable water bottle, we decrease the use of single-use plastic bottles, that saves our oceans and environment. And we get hydrated too.

  • How long will the bottle keep the fluid hot or cold?

    Your fluid will stay cold for 24 hours or hot for 12 hours. Do not use liquid hotter than 80 degrees since the cap has Tritan material.

  • Can I microwave my glass bottle?

    Yes, the bottle can be put in the microwave but take off the cap before since the cap is not microwave safe.

  • Can I put my glass bottle in the freezer?

    No, do not put you glass bottle in freezer since the water will expand as it freezes and as a result your bottle can crack.

  • Can I put fizzy drinks or carbonated water in my glass bottle?

    When using the bottle carbonated drinks, please be careful when opening the lid so the liquid does not spill since the carbonic acid creates high pressure in the bottle. Please do not fill the bottle to the very top, leave some room for air.

  • Can I have hot liquid like coffee in my glass bottle?

    Yes, the bottle can hold hot liquid up to 80 degrees, but please be careful since the bottle will be hot to hold. Please use your silicone sleeve as heat protection.

  • What is borosilicate glass?

    Not all glass is created equal. The infinitely reusable, Bluewater borosilicate glass bottles are made mostly of silica, the same substance found in rock and sand. Highly durable, it has a higher heat resistance than other types of glass. Plus non-toxic borosilicate glass is safe and environmentally friendly, making it a better choice both for you and our planet.