a bottle for life

BLUEWATER BOTTLES OFFERS LIFETIME WARRANTY

We at Bluewater believe that products should be built to last in order not to scarify our planet’s resources. Therefore, Bluewater’s bottles carry a lifetime warranty against manufacturer’s defects for the life of the steel bottles.

Before submitting a warranty errand, please read the following:

Bluewater will replace any product found to be defective within the scope of normal and appropriate use. We replace your chipped or broken bottle and if you lose any part of the bottle, we replace that too.

The bottle warranty applies only on bottles bought from our webshop.

The Bluewater lifetime warranty does not include any damage or defect caused by, whether directly or indirectly, any of the following:

  • Improper use or misuse of the product
  • Damage or defect caused by cleaning, disassembly, alteration or modifications
  • Damage or defect caused by or resulting from wear and tear (including scratches and dents, abuse, fire or Acts of God)
  • Impacts on the vacuum of the insulated stainless steel bottle

We will exchange parts with the exact same item, or similar item depending on availability. Co-branded bottles will be replaced with a Bluewater branded bottle.

Please note that the lifetime warranty does not apply to the glass bottles, only our steel bottles. When using the warranty the customer will be responsible for the shipping cost.

If you have any questions about the function and prices of the products, you are most welcome to contact us.

 

Last updated: 2021-02-28