Frequently asked questions

Our bottles

  • Can I put my bottle in the freezer?

    Do not place the bottle in the freezer. Since the bottle is insulated, it will not be colder. Put ice in instead.

  • Can I use my bottle for other drinks than water? 

    Yes absolutely! When using the bottle for fizzy drinks, carbonated water or hot liquid, please be careful when opening the bottle.

  • Does the bottle fit cup holders?

    Yes, it will fit perfectly.

  • Why does the bottle have a bottom pad?

    Our silicone bottom pad will prevent scratches on any surface. It also prevents sounds when you put your bottle down on a table or other surfaces.

  • How do I clean my bottle? 

    We recommend washing your bottle daily, especially if it has been used for other liquids than water. For deeper cleaning, mix water and baking soda to a paste and clean with. If you want to sterilize the bottle, do not boil the lid for more than 10 minutes as it may deform.


  • Can I put my bottle in the dishwasher?

    The bottle is dishwasher safe up to 50 °C but the lid is more sensitive over time. Make sure to wash the bottle in low heat program if using a dishwasher, but to wash the lid by hand.


  • What’s the benefits of using a reusable water bottle?

    By using a reusable water bottle, we decrease the use of single-use plastic bottles, that saves our oceans and environment. And we get hydrated too.

  • How long will the bottle keep the fluid hot or cold?

    Liquids stay cold for 24 hours or hot for 12 hours. But, can we ask you (kindly), not to use liquid hotter than 100 degrees Celsius (212 degrees Fahrenheit) since the cap is made from BPA-free Tritan, a ‘safe’ plastic with no known estrogenic or androgenic downsides.


  • Can I microwave my glass bottle?

    Yes, the bottle can be put in the microwave but take off the cap before since the cap is not microwave safe.

  • Can I put my glass bottle in the freezer?

    No, do not put you glass bottle in the freezer since the water will expand as it freezes and as a result your bottle can crack.

  • Can I put fizzy drinks or carbonated water in my glass bottle?

    Yes, but when using carbonated drinks, please be careful when opening the lid so the liquid does not spill since the carbonic acid creates high pressure in the bottle. Please do not fill the bottle to the very top, leave some room for air.

  • Can I have hot liquid like coffee in my glass bottle?

    Yes, the bottle can hold hot liquid up to 100 degrees, but please be careful since the bottle will be hot to hold. Please use your silicone sleeve as heat protection.

  • What is borosilicate glass?

    Not all glass is created equal. The infinitely reusable, Bluewater borosilicate glass bottles are made mostly of silica, the same substance found in rock and sand. Highly durable, it has a higher heat resistance than other types of glass. Plus non-toxic borosilicate glass is safe and environmentally friendly, making it a better choice both for you and our planet.